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Property Info

Arrival / Check In

Cabins – Check in is after 2pm (depending on availability). Check out time is 10am.
Sites – Check in is after 11am (depending on availability). Check out time is 10am.

Reception Hours

Due to the Coronavirus reception is currently open for reduced hours:
Monday – Friday    9:00am to 5:00pm
Saturday & Sunday     9:00am to 3:00pm

Reception is open daily:
Monday to Friday – 8.30am to 5.30pm
Saturday – 9.00am to 5.00pm
Sunday – 9.00am to 4.00pm
These hours may change on a public holidays.

Internet/wifi

WIFI is available throughout most of the park. You will receive 1 hour per day of free WIFI. Additional time can be purchased if required.

Cancellation Policy

General Bookings:
24 hours’ notice must be given prior to the arrival date i.e. by 2.00pm prior to the day of arrival. Cancellation after this time or Non-Arrival will incur the full amount of the total booking charge. If all or part of the booking period is resold, a refund may be granted.

Summernats Bookings:
Booking need to be cancelled by the 1st December 2020. If the booking is cancelled after this time we will use the room bond as the cancellation fee.

Dump Point

This facility is located next to powered site 28 and is also displayed on the park map. Please do not empty toilet waste anywhere else within the park. Please leave the area clean after use.

Water

The park runs off bore water, this is safe to drink but will most likely taste differently to what you are used to. There is a rain water tank that you are able to fill up small bottles from. You are unable to hook up a van to the rain water tank.

Late Arrivals

If you are arriving after reception hours you will receive a text message with check in details for an afterhours arrival.

Pets

Guide and Registered Assistance Dogs are permitted year-round in all sites and accommodation.

We accept dogs on all our sites and also have 2 x Bungalows that are pet friendly. No pets are permitted in any communal areas and buildings at any time. All pets must be registered with reception at the time of making the reservation. You will be required to sign some park pet rules. You can see the park pet rules here.

Swimming Pool

The pool area is open between the hours of 8:00am until 9:00pm. No glass in pool enclosure at anytime. Please leave this area clean and tidy when vacating.

Jumping Pillow

The jumping pillow is open between 8:00am until 9:00pm. There must be adult/teacher supervision at all times on the pillow. No shoes, bikes, rock, etc on the pillow at anytime.

Emergency/ Evacuation

Please make yourself familiar with the park map in case of any unforeseen emergency. In case of emergency, please call 000 or for afterhours emergency call Capital Country Holiday Park on 0427 006 600 (this is for emergencies only, not reservations).

OFFICE HOURS

Mon - Fri: 8:30am - 5:30pm,
Sat: 9:00am - 5:00pm
Sun: 9:00am - 4:00pm

​If you are arriving outside of Office Hours please confirm our late arrival procedure.

Ph: 02 6230 3433
Email: bookings@capitalcountryholidaypark.com.au